Good Corporate Governance Code
The objective of this document is to compile and disseminate the principles and values that Avia Marketing aims at conveying to its personnel, third parties related to the company, government institutions, and our vendors, as pertaining to the environment and the community in general, based on the guidelines set for a company that adheres to Corporate Social Responsibility standards. Additional to the aforementioned, we adopt Aviatur Corporate Group's policies pertaining to:
And other policies issued by Aviatur Corporate Group.
With our Customers
Money Laundering and Terrorism Financing Prevention. “SARLAF”
Based on Aviatur Corporate Group's general policy on prevention and control of money laundering, terrorism financing and any other similar crime category contemplated in current national and international laws and regulations, Avia Marketing hereby stipulates that it demands from its vendors statements that declare that the equity and economic revenue that enables them to undertake their corporate purpose are not the result of illicit activities, such as drug trafficking, asset laundering, unfair enrichment, kidnapping, extortion or human trafficking . If this is the case for any of their shareholders, employees, managers and/or legal representatives, or if this applies to any of their vendors, and if any of the aforementioned are part of the OFAC (Office of Foreign Assets Control), UN lists or any other list with the same or similar nature, either national or international ones, or if any of the above has been legally convicted for any crime, Avia Marketing is entitled to unilaterally cancel the contract at any given point without prior notice and without resource to later claim.
Unusual and suspicious operations are reported to UIAF
With our Vendors
Our vendors are obligated to adhere to the consumer protection statute and/or special standards pertaining to activities such as tourism, issued by competent authorities.
Child Protection Policy
The company expressly prohibits connections to any company or individual that promotes child exploitation or abuse.
Regarding tourism services, Avia Marketing holds National Tourism Registration number 20565, which is related to our actions against child and adolescent exploitation, pornography, and sexual tourism, pursuant to Law 1336 from 2009, aiming at fulfilling obligations contemplated in articles 16 and 17 of Law 679 from 2001 and resolution 3840 from 2009, as well as preventing behavior stipulated in article 19, Law 679 from 2001. Commitments are as follows:
Refrain from offering, expressly or surreptitiously, sexual exploitation of children or adolescents as part of tourism promotion or tour packages programs.
Policies against Smuggling and Piracy
Avia Marketing does not use illegal or unlicensed software, nor does it promote smuggling or piracy practices.
Avia Marketing hereby declares that, regarding Colombian law, fulfills and exclusively works with vendors that declare respectful fulfillment of applicable regulations in matters of software, licensing, authorizations and other permits established by the competent authorities pursuant to the activities being undertaken.
Avia Marketing does not work with vendors who have, have had claims, processes, lawsuits, litigations, sanctions, penalties or likewise applied against them for illegally bringing into the country contraband goods or fostering piracy.
Environmental and Social Policy
Avia Marketing adheres to the corporate environmental policy from Aviatur Corporate Group, who, by taking into consideration its commitment to Sustainable Development, aims at managing its businesses by generating economic and social value using natural resources in an efficient manner. The Corporate Environmental Policy has been defined based on the following elements:
The following lines of work have been established for the implementation of the policy above:
Environmental Principles and Values:
The corporate environmental policy has the following principles:
The corporate environmental policy comprises the following values:
Avia Marketing and its vendors hereby declare that the services and goods we provide currently meet, and will meet, applicable environmental, natural resources, human health, industrial safety, landscaping and cultural heritage standards, as well as any other regulations related to environmental and social responsibility.
Regarding tourism, we implemented sectorial technical standard NTS-TS-003, pertaining to sustainable tourism, whereby we commit to maintaining a balance in all aforementioned aspects, aiming at guaranteeing long-term sustainability.
Pursuant to Law 1581 from 2012, Decree 1377 from 2013 and all other standards that amend or rescind it, the vendor in a free, express, voluntary and duly informed manner authorizes Avia Marketing to collect, compile, store, use, circulate, suppress, process, exchange, give treatment to, update and dispose of the data that has been supplied to it and that has been incorporated into different databases and banks, or into all sorts of electronic repositories available to Avia Marketing. Data collected could be used to a. Demonstrate contractual relationship between the vendor and Avia Marketing. b. The rendering of services related to offered products and services. Cases in which the USER decides to subscribe to, be entered in, query upon or acquire products or services. c. The completion of all activities related to the service and/or product, to be included in a list of emails to send requests from Avia Marketing. d. Receive communication on service changes. e. Processing of its own requests, activity administration, clarifications, and research and market statistics. f. Marketing and sales of our own products and services. g. Notification of new services or products that may be related to the ones already contracted or acquired. h. The undertaking of any activity that may be complementary or accessory and necessary to the rendering of the service. i. The production of assessments and programs necessary to determine consumption habits. j. Needed to fine-tune security filters and business rules for commercial transactions. k. Carry out periodical assessments of our products and services aiming to improve their quality. l. Assess the quality of the services we render, and generally, fulfill the obligations we have contracted with you. m. The shipping, through traditional and electronic means, of technical, operational and commercial information about products and services offered by Avia Marketing and/or its associates or vendors, currently and in the future. n. satisfaction survey requests. o. while undertaking other company functions. The handling of this information shall be done pursuant to Avia Marketing's Personal Data Treatment Policy, available from our webpage www.aviamarketing.com. In this regard, Avia Marketing Is expressly and unequivocally authorized to maintain and handle all its information to keep on treating all its data pursuant to stipulations from the Privacy Disclaimer and the Personal Data Treatment Policy. If you wish to have your information suppressed or modified, we'd like to invite you to contact us by means of the following email: email@example.com
Occupational Safety and Health Policy
Avia Marketing strictly adheres to occupational safety and health legislation and any other requirements committed to continuous improvement, we also foster responsibility and self-care within our value chain.
The following guidelines shall be followed to achieve the goals of our Policy:
Our Sustainability System
By the late 80s, with the creation of the WTO (World Tourism Organization), a committee -formally linked to the United Nations- is created to address world environmental issues. In the 90s, Environmentally Responsible Tourism was already spoken of and between 2000 and 2011, a sustainable development plan is formulated to address Sustainable Tourism concepts and themes.
WHAT IS SUSTAINABLE TOURISM?
Tourism is one of the sectors with the highest growth rate around the world, reason why it has become one of the main development engines in many countries. Such growth could have positive and negative impacts, depending on the adequate management given to destinations chosen to operate in.
Sustainable tourism is an industry committed to tourism activities respectful of the environment, inclusion of local communities, generation of fair and equalitarian employment conditions and, of course, economic growth for the destinations in which tourism activities take place.
What do we protect with Sustainable Tourism?
Refers to a set of elements comprising a landscape; physical and biological monuments, geological and physiographic formations, areas comprising animal and vegetation species and strictly delimited places or areas that have an exceptional universal value from a scientific and natural beauty preservation perspective.
Refers to a set of works from artists, architects, musicians, writers and scholars, as well as anonymous creations with a popular origin, material and immaterial works which express the creativity of a community; it also refers to language, rites, beliefs, places, historical monuments, literature, works of art, local archives and libraries.
Refers to a system comprising intertwined natural and artificial elements that are modified by human action. Refers to the environment that conditions the way of life of a society, which includes natural, social and cultural values that exist in a given place and moment in time.
Aviatur Holding Group runs its activities committed to respecting the environment, keeping in mind both cultural and social aspects of all products and services we offer, always aiming for our customers’ satisfaction.
We act within the legal frame of the law of Colombia, through a highly trained team creating awareness of our environment.
Our management system acts bettering on a daily basis our behavior toward the environment we live in. We rely on a suitable group of vendors who provide us with the best service possible. Our company wheels on Corporate Environmental, Social Responsibility and Climate Change Policies that make a great input to reaching to achievement.
Our management system acts bettering on a daily basis our behavior toward the environment we live in. We rely on a suitable group of suppliers who provide us with the best service possible. Our company wheels on Corporate Environmental, Social Responsibility and Climate Change Policies that make a great input to reaching to achievement.
OUR SUSTAINABILITY COMMITMENTS
Protection against illegal trafficking of flora, wildlife, and cultural assets.
Recommendations for travelers.
Good sustainability practices.
CULTURAL AND SOCIAL ASPECTS
ESCNNA (SEXUAL AND COMMERCIAL EXPLOITATION OF CHILDREN AND ADOLESCENTS) AND PREVENTION AGAINST CHILD PORNOGRAPHY
According to the global tourism code of ethics, these activities are associated to resting, leisure, sports, access to culture and nature; therefore, the sexual and commercial exploitation of children and adolescents in connection with travel and tourism has a negative impact on the industry.
According to Law 679 from August 3, 2001, issued by Congress, the government has put in place regulations to prevent and counter exploitation, pornography and sexual tourism involving minors.
Pursuant to the stipulations from this Law, all people should prevent, bar, combat and report the exploitation, accommodation, use, publication, dissemination of images, texts, documents, audiovisual files, improper use of global information networks, or the establishment of telematic links of any sort related to pornographic material or allusive to sexual activities involving minors.
Taking into consideration stipulations from Article 17, Law 679 from 2001, the agency warns tourists as to the fact that exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, under current and valid law. Likewise, and aiming to fulfill Resolution 3840 from December 24, 2009 and pursuant to Article 1 of Law 1336, from July 21, 2009, Aviatur S.A. adopted a Code of Conduct model aiming at preventing and impeding sexual exploitation of children and adolescents in connection with tourism activities.
CODE OF CONDUCT
To comply with stipulations from Resolution number 3840, from December 24, 2009 by means of which the Code of Conduct contemplated under article 1 from Law 1336, July 21, 2009 is established " in order to amend and make more robust Law 679 from 2001, which aims at combating exploitation, pornography and sexual tourism involving children and adolescents", establishing obligations for tourism services providers pertaining to the adoption of a Code of Conduct model to promote prevention policies to avoid the sexual use and exploitation of children and adolescents in connection with tourism activities.
Therefore, all employees of companies belonging to the Aviatur Organization must fulfill, with no exception, the following commitments:
One of the criteria to select vendors stipulates that the provider shall certify that it employs sustainable practices in the destinations it operates.
SUPPORT TO LOCAL COMMUNITIES
NATURAL AND CULTURAL ASPECTS
Keep in mind that we have, in our country, the following natural and cultural heritage sites as declared by UNESCO, which we shall respect and help preserve:
Click here for more information on Colombian heritage towns.
Click here for more information on different heritage facts.
Saving and rational use of water and electricity program.
Saving and rational use of paper program.
Integral waste management program.
Environmental management plan.
RESPONSIBLE BEHAVIOR AND COMMITMENTS WITH DESTINATIONS
Recommendations to customers:
Travel and Tour Agency Aviatur S.A. is committed to fulfill Law 679 from 2001 (ESCNNA Prevention), Law 63 from 1986 (Protection of Cultural Assets), Law 1185 from 2008 (Protection of Cultural Heritage), Law 17 from 1981 (Protection of Wildlife and Flora), Law 1333 from 2009 (Environmental Penalties) and Law 376 from 2009 (Tobacco, alcohol and other psychoactive substance consumption prevention amongst minors).
Additionally, we enforce a Code of Conduct model aiming at preventing and impeding sexual exploitation of children and adolescents, pursuant to Resolution 3840, from December 24, 2009 and Article 1 of Law 1336, from July 21, 2009.